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MyReviewDashboard is an online reviews platform that allows you to proactively solicit, manage, and promote your reviews. Below are some answers to frequently asked questions from small business owners like you.
What online review sites connect with MyReviewDashboard?
MyReviewDashboard can connect with any and every review site including top review sites like Google, Facebook, and Better Business Bureau. In addition, MyReviewDashboard comes with preset links to numerous industry-specific sites:
Home Service Review Sites
Legal Review Sites
Restaurant Review Sites
Healthcare Review Sites
Real Estate Review Sites
Elder Care Review Sites
Auto Review Sites
How long does it take to collect reviews?
If you upload your customer list to our MyReviewDashboard tool, you should see reviews start coming in within 24 - 72 hours. Clients of ours that use our tool daily, also see new reviews come in daily.
How do I bulk request reviews?
The easiest way to request reviews from a large group of customers at once is to use our bulk request tool. You can upload a high volume of recipients at once by creating a CSV or XLSX spreadsheet file into MyReviewDashboard to send email or SMS text review requests.
Do you offer discounts?
Yes, MyReviewDashboard offers discounts for businesses with more than 2 locations. Please contact us to discuss.
How many reviews can I expect to collect?
The industry standard for review conversion rate is between 15-20%. Ultimately, requesting reviews depends on the volume of requests your organization sends. The more customers entered into MyReviewDashboard, the more reviews you can expect to collect.
Can I cancel any time?
Yes, you can cancel at any time. If you decide to cancel, please contact us at email@example.com to avoid being charged for your next payment cycle.
How many review sites can I monitor?
You can monitor an unlimited number of review site listings with MyReviewDashboard review monitoring.
Who owns my reviews?
Most often, third-party review sites like Google or Facebook retain the rights to content published about your business on their site. In essence, it’s against their terms of service (ToS) to reuse the reviews published on their site for any other purpose. That’s why MyReviewDashboard only uses a short snippet of third-party reviews in your Review LiveStream – to remain compliant with their terms of service (ToS).